Personal Data Protection – PDPA 2010

JQK88 Privacy Policy – Guaranteed Personal Data Protection for Malaysian Players

Jqk88 values the privacy of every user in Malaysia. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026
Privacy Policy Contents

This Privacy Policy applies to all users who register and use the jqk88.biz platform in Malaysia. Your continued use of our platform constitutes your agreement to the terms set out herein.

Protected by PDPA 2010

All personal data handling at jqk88 is fully compliant with Malaysia's Personal Data Protection Act 2010.

256-Bit SSL Encryption

Every transaction and data transfer on jqk88 is secured with internationally certified 256-bit SSL encryption.

No Data Selling

Jqk88 has never and will never sell, rent, or disclose user data to any third party for marketing purposes.

User Access Rights

You have the right to access, correct, or request deletion of your personal data stored at jqk88 at any time.

Secure Data Storage

Your data is stored on secure servers protected by multiple layers of security and continuous 24/7 monitoring.

Data Breach Notice

In the event of a data breach affecting users, jqk88 is committed to notifying affected users within the timeframe required by law.

Jqk88 (jqk88.biz) takes your privacy seriously. As an online Sports Betting and casino platform serving users across Malaysia, we understand how important your trust is when it comes to handling the personal information you provide while using jqk88's services.

This Privacy Policy explains in detail what data we collect, why it is collected, how it is used, who it may be shared with (if anyone), how long it is retained, and your rights as a jqk88 user regarding that data. This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

By registering a jqk88 account, making a deposit, or using any service on the jqk88.biz platform, you consent to the collection and use of your personal data as described in this Privacy Policy.

01
Personal Information We Collect

Jqk88 collects your personal data solely to provide a secure betting service, meet legal requirements, and enhance your experience on our platform. The following are the categories of data we may collect:

Categories of Data Collected by JQK88
CategoryType of InformationHow It's Collected
IdentityFull name, date of birth, identification card number, gender, nationalityAccount registration & KYC verification
ContactEmail address, phone number, residential addressJqk88 registration form
FinancialPayment method details (TNG, GrabPay, DuitNow, FPX), deposit & withdrawal transaction recordsDeposit & withdrawal process
UsageBetting records, games played, login frequency, session durationActivity on the jqk88 platform
TechnicalIP address, browser type, device type, operating system, approximate geographic locationAutomated system logs
CommunicationsSupport chat records, emails sent to jqk88, feedbackCustomer support interactions

Important Note: jqk88 does not directly collect credit or debit card information. All payments are processed through licensed third-party payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, each with their own security standards.

02
How Your Personal Data Is Used

Jqk88 uses collected personal data solely for legitimate purposes as outlined below. We will not use your data for any other purpose without first obtaining your consent.

  • Account Processing: Creating, verifying, and managing your jqk88 account, including the required KYC (Know Your Customer) process.
  • Financial Transactions: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing your winnings withdrawals.
  • Service Provision: Unlock full access to all jqk88 platform features, including football betting, cricket, e-sports, lottery, and live casino.
  • Security & Anti-Fraud: Identifying and preventing fraud, money laundering, and misuse of the jqk88 platform.
  • Customer Support: Providing assistance and resolving complaints submitted by jqk88 users.
  • Service Communications: Sending important notices regarding your jqk88 account, security, and policy updates.
  • Platform Improvements: Analysing usage patterns to continuously enhance quality and the overall experience on jqk88.
  • Legal Compliance: Fulfilling Malaysia's legal obligations, including PDPA 2010 and financial compliance requirements.
  • jqk88 does not use your data to sell to advertisers or third parties for their marketing purposes.
03
Data Security Measures at JQK88

Jqk88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, disclosure, or destruction.

256-bit SSL Encryption

All communications between your browser and jqk88's servers are encrypted using the highest 256-bit SSL standard.

Two-Factor Authentication (2FA)

Two-factor authentication is available on all jqk88 accounts for an added layer of security.

24/7 Monitoring

Our security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity.

Secure Servers

Jqk88 user data is stored in secured data centres protected by both physical and digital access controls.

While jqk88 implements comprehensive security measures, no system is entirely foolproof. You are also responsible for keeping your own jqk88 account password secure. Please contact us immediately at support@jqk88.biz if you suspect any unauthorised access to your account.

04
Information Sharing & Disclosure to Third Parties

Jqk88 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited circumstances where jqk88 may need to share your data, as outlined below.

  • Payment Processors: Transaction data is shared with licensed payment providers such as Touch 'n Go, GrabPay, DuitNow, and FPX solely for processing your deposits and withdrawals.
  • Legal Compliance: jqk88 may disclose information to Malaysian authorities when required by a court order, writ, subpoena, or other legal obligation.
  • Fraud Prevention: For identity verification, fraud prevention, or anti-money laundering (AML) compliance purposes, information may be shared with the relevant authorities.
  • Service Providers: Third parties that assist jqk88 in its operations (such as cloud services and technical support) are bound by strict confidentiality agreements.
  • jqk88 will not share your data with advertisers or third-party marketing companies without your explicit consent.
  • jqk88 does not sell users' email lists or phone numbers to any party.

The JQK88 Guarantee: All third-party service providers working with jqk88 are required to uphold the same rigorous data protection standards that we apply ourselves. They are only permitted to process your data in accordance with our instructions.

05
Cookies & Tracking Technologies

Jqk88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes.

Types of Cookies Used by JQK88
Cookie TypePurposeDuration
Necessary CookiesRequired for login, session security, and core jqk88 platform functionalitySession only
Performance CookiesAnalysing how jqk88 users interact with the website for improvement purposes30 days
Preference CookiesRemembering language preferences, display settings, and jqk88 user preferences90 days
Analytics CookiesUnderstanding usage patterns to continuously improve jqk88 services1 year

You can manage cookie usage through your browser settings. However, disabling certain cookies may affect some features on the jqk88 platform. Essential cookies cannot be disabled as they are fundamental to your account's security and login functionality.

06
User Rights Regarding Personal Data

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you as a jqk88 user have certain rights regarding your personal data. jqk88 is committed to respecting and facilitating the exercise of these rights.

Right of Access
You have the right to request and receive a copy of your personal data held by jqk88.
Right to Rectification
You may request the correction of any inaccurate or incomplete data held in your jqk88 records.
Right to Erasure
You may request the deletion of your personal data, subject to statutory retention obligations.
Right to Object
You may object to the processing of your personal data for specific purposes, such as direct marketing.
Right to Data Portability
You have the right to receive your data in a machine-readable format for portability purposes.
Right to Restriction
You may request that jqk88 restrict the processing of your data under certain circumstances.

To exercise any of the rights above, please send a written request to support@jqk88.biz. jqk88 will endeavour to fulfil your request within 14 business days of receipt. In certain complex cases, this timeframe may be extended, and you will be notified accordingly.

Please note that there are limitations to the right of data deletion. jqk88 may be required to retain certain data for periods stipulated by Malaysian law, including financial and transaction records for audit and compliance purposes.

07
Data Transfers & Retention Period

Jqk88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. jqk88's data retention policy is as follows:

  • Active Account Data: Retained for as long as your jqk88 account remains active and for a reasonable period following account closure.
  • Financial Records & Transactions: Retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records.
  • Communication Logs: Customer support records are retained for 3 years for reference and compliance purposes.
  • Technical & Log Data: Access logs and technical data are retained for 12 months for security and diagnostic purposes.
  • Once the designated retention period has lapsed, your data will be securely deleted or anonymised.

Regarding cross-border data transfers, jqk88 ensures that any transfer of data outside Malaysia is carried out with adequate safeguards and in compliance with the requirements of the PDPA 2010. We only transfer data to jurisdictions with an equivalent level of data protection.

Jqk88 periodically reviews and updates its data retention policies to ensure compliance with the latest Malaysian legislation. Any material changes to this policy will be communicated to all users via email or a notice on the jqk88.biz platform.

08
Contact Us – Privacy-Related Enquiries

Jqk88 takes every privacy and data protection query, complaint, or request seriously. If you have any questions about how we handle your personal data, wish to exercise your rights, or would like to report a privacy concern, please reach out to us through the following channels.

PRIVACY EMAIL
support@jqk88.biz
Response within 24–48 working hours
LIVE CHAT
Available 24/7
For urgent account and privacy enquiries
WEBSITE
jqk88.biz
For more information and the latest updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or Malaysian legal requirements. We will notify you of any significant changes via your registered email or a prominent notice on jqk88.biz. The "Last Updated" date at the top of this document will always reflect the latest version of jqk88's Privacy Policy.

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Your Data, Our Responsibility

Jqk88 protects your privacy. Register with confidence today.

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PDPA 2010 Compliance

Jqk88's Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010.

Why Your Privacy Is Safe with JQK88

Jqk88 is more than just a betting platform — we are a trusted partner who genuinely looks out for your interests and privacy.

Malaysia PDPA Compliance

Every aspect of data handling at jqk88 is designed and implemented to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Compliance is not merely an obligation — it is a core commitment.

No Data Sold to Advertisers

Jqk88 has never and will never sell, rent, or use Malaysian users' data for third-party advertising purposes. Your data belongs to you — it is not a source of revenue for us.

Bank-Grade Encryption

All data transmitted between your device and jqk88 servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB.

Full Control in Your Hands

Jqk88 users have full control over their data — from accessing, correcting, and downloading to requesting deletion of their personal data by emailing support@jqk88.biz.

Policy Change Transparency

Whenever jqk88's Privacy Policy is updated, users will be notified via their registered email or a prominent notice on the jqk88.biz platform. No hidden changes — we are always transparent.

24/7 Privacy Support

The jqk88 support team is available around the clock to assist with any privacy-related queries or concerns — via live chat or email at support@jqk88.biz.

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Register Your JQK88 Account with Confidence – Your Data Is Always Secure

Now you know how jqk88 protects your privacy. Register for free today and enjoy a safe, fair, and exciting football, cricket, e-sports, and Live Casino betting experience at jqk88.biz.

PDPA Compliant
256-bit SSL
No Data Sales
24/7 Support
TnG / GrabPay / DuitNow
Bahasa Melayu